Postal Request Service

If you are a registered member of the University of Sheffield living in the UK, and are either a distance learning student or have a disability which makes it difficult for you to visit the Libraries, we will post University library books to your home address if required.

There is no administration charge, but you will need to pay for the cost of return postage.

How do I register for the service?

To register for the Postal Request Service, please email us at lib-support@sheffield.ac.uk or telephone (0114) 2227204.

How do I order the books I need?

Request the book(s) you need through StarPlus in the normal way, choosing Western Bank Library as your pick up location. When you receive an email informing you that your book is ready for collection, simply forward the email to lib-support@sheffield.ac.uk requesting postage of the book.

Are there any exceptions?

We will not post out reference books or items for which several other customers are already waiting. A member of Library staff will contact you about the best way forward with such items.

How do I order a photocopy of an article or book chapter?

Please use the myDocuments service.

How can I claim for my expenses?

If you are able to claim your return postage costs through your Disabled Students’ Allowance, we can provide you with a covering letter, if necessary, to send to your funding body. Please use the contact details below.

Further information and comments

If you would like further information or wish to comment on any aspect of the service for disabled and dyslexic customers, please contact us by: