Library Update

Last Updated: 11 June

Booking a Library Learning Space

To book a Library Learning Space for Wednesday 7 April onwards, please use our new Library Learning Spaces booking system.

Bookings can be made up to two days in advance.

Extra bookable spaces

Reopening of Health Sciences Library

The Health Sciences Library, Royal Hallamshire Hospital, will reopen on Tuesday, 20th April. Pre-bookable study spaces will be available Monday - Friday between 9.15am - 1.00pm and 1.00pm - 4.45pm

Revised bookable hours at the Information Commons

Please note: from Monday 14 June, access to the Information Commons will be at the following times:

Monday - Friday: 9.00am - 1.00pm, 1.00pm - 5.00pm, 5.00pm - 9.30pm.
Weekends: 11.00am - 2.00pm, 2.30pm - 6.00pm

Autumn Update

We continue to review our sites and services to ensure they are COVID safe and meet the needs of staff, researchers and students. We have created a bank of informative FAQs, below. However if you require more information or have a specific question that we haven’t addressed please get in touch via Live Chat, or email: library@sheffield.ac.uk.

The digital library - providing access to the reading for your course, help when you need it, and support with your research.

Virtual Library Commons - our "Come Together, Write Now" sessions are now open to all students. These virtual sessions for academic reading and writing will help you focus on your work, providing the time and space to come together as a reading / writing community and support each other.

To provide a safe environment for our staff and students, Library buildings are currently operating a limited service and reduced capacity. We will continue to update this web page with the latest information. Find out more about current service availability below:

Frequently asked questions


Safety in the Library

How are we keeping you safe in the Library?

It’s important that you help to keep our community safe. Further information is available here.

We want you to feel safe in your Library space, if you need to contact the Library about a wellbeing issue when studying in our Library Learning spaces please text “Wellbeing plus your location” to 01952783022

We have put the required safety measures in place to help keep you safe whilst using the Library. These include:

  • Limiting the numbers of people in our buildings at any one time.
  • One-way systems are in place with clear signage to maintain social distancing.
  • Hand sanitiser and viral wipes are available for frequent use throughout the day. Please wipe down your study space when you arrive and when you leave.
  • You must wear a mask face when moving around in the library unless exempt for a medical reason or disability. Once you are seated at your pre-booked study space you may remove your face covering.
  • Toilets and frequently used areas are cleaned multiple times each day.
Do I need to wear a face covering?

You must wear a mask face when moving around in the library unless exempt for a medical reason or disability. Once you are seated at your pre-booked study space you may remove your face covering. If you don't have a face mask or forget to bring it, we will provide you with one. Face shields are not an acceptable face covering unless you are medically exempt from wearing a mask.

It’s important that you help to keep our community safe - further information is available here.

If I test positive for COVID-19 after recently visiting the library, what should I do?

If you experience COVID-19 symptoms you should follow the University guidance available in relation to self-isolation and positive testing.

Library Spaces

Can I study in the Library and what are the opening times?

Learning spaces are available to pre -book at Western Bank Library, Information Commons and Health Sciences Library, Royal Hallamshire Hospital. The spaces are all Covid-secure with 2m social distancing in place. We are monitoring demand and keeping learning spaces under review to open as many safe spaces as possible.

Booking a space - to help provide safe access, learning spaces in libraries must be booked in advance using the Library Learning Spaces bookings page.

These spaces are currently available in bookable slots of up to 3 hours at the following times:

  • Western Bank Library: Monday-Friday, 9.30am - 12.30pm, 1.30pm - 4.30pm
  • The Information Commons: Monday - Friday: 9.00am -1.00pm, 1.00pm-5.00pm, 5.00pm-9.30pm / Weekends: 11.00am - 2.00pm, 2.30pm - 6.00pm
  • Health Sciences Library, Royal Hallamshire Library: 9.15am - 1pm, 1pm - 4.45pm

The Health Sciences Library, Royal Hallamshire Library offers self check-in, allowing students to use a QR code at their booked space to scan and check-in and out of your booked space. From Tuesday 4th May self check-in will also be available at Western Bank Library.

Other places to study:
For alternative study spaces, please visit the University’s Learning Spaces web page.

Can I use rooms for group study?

Although group study is unavailable in Library buildings, the Virtual Library Commons offers virtual group rooms where you can collaborate on group projects. The "Come Together, Write Now" sessions are open to all students. These virtual sessions for academic reading and writing will help you focus on your work, providing the time and space to come together as a reading / writing community and support each other.

Can I use the assistive technology spaces?

Yes, bookable assistive rooms and spaces will be available for students who need them. If you have any questions, please email lib-inclusivelearning@sheffield.ac.uk

Can I book a study space with a PC?

Yes, our booking system allows you to book a PC space

Are the prayer rooms in the Information Commons open? 

Yes, both prayer rooms on level 4 are open for use.

Please note, for social distancing each room has a maximum usage limit of two people at any one time. Due to Covid-safety, the prayer rooms are only available to students using the Information Commons for study.

For further information about alternative prayer rooms, please contact Student Services.

Are the lifts available to use? Yes, but only one person at a time. Please refer to the University of Sheffield safety guidelines.
Are the toilets open as normal? Yes, but single occupancy only. Please refer to the University of Sheffield safety guidelines.
When will learning spaces in The Diamond reopen?

Computer Rooms 1,2 & 4 are currently available in The Diamond, for pre-bookings only.

For information on all available learning spaces, please visit the University’s Learning Spaces web page.

Can I eat and drink in the Library?

Due to current restrictions, it is currently prohibited to eat in Library buildings.

You may remove your face covering briefly to take a drink, but please ensure you put your face covering back on promptly after drinking.

Services

Can I request books?

Our Books2You service has now been extended to all undergraduate students. If you require a physical book for your research project or dissertation, you can now request a book for collection from Western Bank Library or the Information Commons using StarPlus. If you are unable to collect in person, books can be posted to you. For more information, visit the Book2You web page.

Can I browse material held in Western Bank Library?

We are introducing pre-bookable appointments to consult the physical stock held in the Reading Room and on levels 2, 3 and 4 at Western Bank Library. This service will be available from Tuesday 4th May, there will be two bookable sessions each day, limited to a maximum of ten people at each session.

  • Monday - Friday: 9.30 - 12.30 and 1.30-4.30
Consultation sessions will be bookable two days in advance via the Library Learning Space booking page. Loanable items can be issued to your account by Library staff, at the end of your pre-booked session.
Can I borrow a laptop?

The Library laptop loan service is currently suspended. If you need help buying a laptop, please consider the University’s bursary scheme. 

Can I view items in Special Collections?

Please email lib-special@sheffield.ac.uk to discuss your requirements. We have limited capacity for you to be able to view these items.

Can I use the postgraduate storage lockers in Western Bank Library?

No, these are not available at this time.

Are the printers and scanners available?

Two student printers are now installed in the IC cafe area, which means that students can now print in the IC without booking a space.
This is a click & collect service only, please send items to print before arriving at the IC, there are no PCs or laptops available in this area.

To print to the student pre-pay printers from your mobile device use the share/email function to send the file to the corresponding email address as follows:

  • student-black-and-white@sheffield.ac.uk
  • student-colour@sheffield.ac.uk

Printers and scanners are available in the Information Commons and Western Bank Library in your booked session. Please wash and/or sanitise your hands before and after use. 

Printers are available in a number of locations for use on a walk-up basis. Please contact IT services for a full list of printing services available across campus.

Please note, printing is currently unavailable in the Students Union. 

How can I order books not currently available through the University Library?

Please use the Library Resource Recommendation Form to request items that are not currently available.

Help & Support

Can I get help in the Library?

Library staff will be available at reception points. To assist in keeping everyone safe, we encourage you - where possible - to chat with us online via Live Chat, or email: library@sheffield.ac.uk

We are constantly adding to our Frequently Asked Questions so that you can get up to date answers to your questions quickly, particularly outside of our staffed hours.

Your subject librarian can give you advice on developing your research skills and exploring the range of specialist resources in your discipline.

Information for researchers

I am a researcher and I need a print book that you hold in the Library or that's out on loan. Can I access it?

Yes, our Books2You Service for Research enables you to borrow books from the Library's collection that are not available online. Both collection and delivery services are now available.

We are introducing pre-bookable appointments to consult the physical stock held in the Reading Room and on levels 2, 3 and 4 at Western Bank Library. This service will be available from Tuesday 4th May, there will be two bookable sessions each day, limited to a maximum of ten people at each session.

  • Monday - Friday: 9.30 - 12.30 and 1.30-4.30

Consultation sessions will be bookable two days in advance via the Library Learning Space booking page. Loanable items can be issued to your account by Library staff, at the end of your pre-booked session.

How can the Library support my research?

For help and information on how the Library can support your research, please visit our Research page.

External members

I am an external member/member of the public/SCONUL user. Can I still use the Library?

For safety reasons, we must limit the number of people that can use the library. We are only open for current University of Sheffield students, staff and researchers.