Caroline Brown

Recruitment & Employability Officer


  • Receive and manage UCAS applications on behalf of Admissions Tutor(s) including recording decisions, researching information on qualifications, maintaining CRM data in relation to applicants and visit-day visitors and maintaining departmental records
  • Liaise with the central university admissions service on the processing of offers. Collaborate where necessary to support plans on increasing applicant numbers/ conversion, which involves working with Faculty recruitment.
  • Provide administrative support for the UG admissions process from initial enquiry to the point of student registration by providing a high level of customer care to enquirers and applicants and providing appropriate advice and guidance at all times.
  • Ensure applicant information is correct in order to maintain a high level of data integrity and ensure the relevant communications are sent Assist the admissions tutors with day-to-day administration of undergraduate applicants, helping them to plan events and providing information when requested, for example details on applicant numbers, making comparisons and advising on the application cycle.
  • Provide management information, for example monitoring applications rates and trends.
  • Recruit and manage a departmental student ambassador team, with responsibility for staff and ambassador rotas for events.
  • Organise and attend pre and post application events, greet and obtain feedback from applicants.
  • Work with colleagues to design and implement initiatives to improve quality of engagement and conversion of applicants.
  • Support Department colleagues to build strong links to the University of Sheffield International College (USIC) in order to create effective transition channels and positive early relationships between the Department and USIC applicants.


  • Support the academic lead for Outreach and Widening Participation (WP) including planning, organising and co-ordinating the development of a programme of activities. 
  • Co-ordinate student ambassador attendance of Outreach and WP (internal and external) events, ensuring all appropriate DBS checks are carried out.
  • Represent the department and contribute at Faculty level on matters relating to Outreach and WP.


  • Promote, advertise and encourage students in the use of a range of careers resources provided by the University, for example, the Careers Service Website, Careers Guidance interviews, employer  presentations, 1-2-1 sessions and skills development sessions.
  •  Provide effective channels of communication to students on employment related matters (work or placement opportunities, signposting to relevant workshops etc).
  • Ensure appropriate links on Departmental website to Careers Service and other careers information, including update of Department careers information and notice boards.
  • Organise and attend the Departmental Careers day – working with employers, academic staff and the Careers Service.
  • Liaise with employers on matters relating to careers, vacancies, placements etc. and disseminate information to students / Careers Service / Faculty Team / Year in Industry Tutors as appropriate.
  • Work with the Department Employability Lead to explore ways of capturing information to better monitor employment success.
  •  Encourage students and graduates to complete the DHLE survey.
  •  Support the academic lead for Department Year in Industry programmes, dealing with student enquiries prior to and during their year in industry.
  •  Represent the department on Faculty Employability Forum (meets 3 to 4 times per year)
  •  Deputise for the Department Employability Lead where appropriate.

Other duties

  • Maintain the departmental web pages for admissions, outreach and employability
  •  Maintain the undergraduate handbook.
  •  Work as part of the student support team organising Intro Week offering help and support where necessary.
  •  Contribute to cross-faculty projects and developments relevant to the post.
  •  Act as a verifier for the University HEAR recognition scheme and verify work undertaken by our ambassadors where appropriate.