Big White Wall access is free to all University of Sheffield students and available online 24/7.

University of Sheffield students going through a tough time can now access free online support with Big White Wall.

Whether you’re struggling to sleep, feeling low, stressed or not coping, Big White Wall can help you get support, take control and feel better.

The service provides 24/7 online peer and professional support, with trained counsellors. Big White Wall provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing.

Big White Wall is totally anonymous, so no one will know you’ve chosen to use it unless you tell them.
More than three quarters of members feel better as a result of using the service and nearly 90% use Big White Wall outside of 9-5pm. You can get support on the service at any time of the day or night, 7 days a week, 365 days a year!

Access to Big White Wall

Big White Wall Sign Up

To join Big White Wall’s supportive online community, simply go to and sign up with your university email address. You then choose an anonymous username for your time on Big White Wall.

Any student at the University of Sheffield - including PGR students - can access the services for free. If you have a blue UCard like the one below, you will know you can access it.

Student UCard For more on different types of UCard see the CiCS UCard page

Support on Big White Wall includes:

The Wall

Where you can see Bricks created by members. Why not express your feelings on a Brick?

Guided Support

Interactive group courses on a variety of topics to help you feel more in control of your emotional health. Each course is based on current evidence and guided by a team of health professionals.


Starting a Talkabout helps you connect with other members. A group Talkabout is a discussion which can been seen by and posted to by invited members. A personal Talkabout is a discussion between two members which cannot be seen by other members.