University of Sheffield tops the region for student satisfaction

The University of Sheffield has been ranked joint top in the region for student satisfaction and its Students' Union has been ranked first nationally, according to the latest National Student Survey (NSS).

StudentsMaintaining an overall satisfaction score of 90 per cent for the third year running – a score above the 86 per cent sector-wide average – the University has taken joint top spot in the Yorkshire and Humber region. When compared to members of the Russell Group, the association of leading UK research-intensive universities, the University is in fourth place.

In addition, the University’s Students' Union, which is currently undergoing a £20million refurbishment, has received a top satisfaction score of 93 per cent, making it the best in the country for the second year running. The University's Library Services were also exceptionally highly rated with a score of 94 per cent.

Students' Union President, Alasdair Buckle, said: "The University of Sheffield Students’ Union is delighted to retain its position as the best Students’ Union in the country.

"This year half of our Students’ Union has been going through a renovation, and the achievement of retaining the satisfaction of our students throughout this upheaval has been down to our fantastic staff team. With the new building opening in September the only way from here is up."

Satisfaction at Sheffield has improved in 13 out of the 22 core questions and remained level in another seven. 90 per cent of students were satisfied with the quality of teaching on their course, an increase of 1 per cent against last year, while 91 per cent of students were satisfied with learning resources, 84 per cent with their academic support, 85 per cent with organisation and management, and 84 per cent with personal development.

The University also achieved an overall satisfaction score of 93 per cent for practice placements offered to students during their studies to give them real-life employment experience, with Dentistry achieving 91 per cent, Ophthalmics 98 per cent and Speech Science 89 per cent.

30 out of the University’s 46 subjects received an overall satisfaction score of 90 per cent or above, with Landscape, Town Planning and Ophthalmics, as well as the Institute of Lifelong Learning, receiving a score of 100 per cent. 13 subjects received an overall satisfaction score or 80 – 89 per cent.

Professor Paul White, Pro-Vice-Chancellor for Learning and Teaching at the University of Sheffield, said: "The fact that our students continue to be amongst the most satisfied in the country is fantastic and I’m delighted that the Students’ Union, which is currently undergoing a £20 million refurbishment to further improve facilities, has scored so highly.

"The results are a clear demonstration of our commitment to providing an outstanding student experience, excellent facilities and world-class teaching and support to our students."

Additional information


The University took joint top spot in the Yorkshire and Humber region alongside the University of Hull.

The NSS covers nearly all final-year undergraduates studying for higher education qualifications at HEIs (including the independent University of Buckingham) and FECs in England and Wales, HEIs in Northern Ireland and 14 institutions in Scotland (listed below). Students on initial teacher training courses funded by the Training and Development Agency for Schools, and students studying NHS-funded subjects are also included. The threshold for publication is that at least 23 students from each course must have responded at each institution, and that these represent at least half the students eligible to participate.

Around 265,000 final-year students responded to the survey this year, from 154 HEIs and 99 FECs from across the UK. This represents a response rate of 65 per cent, the highest rate in the seven years that the NSS has been running.

The results of the survey, conducted by Ipsos MORI, provide valuable information for prospective students, and help universities and colleges to further improve the education they provide.

The University of Sheffield

With nearly 25,000 of the brightest students from 117 countries coming to learn alongside 1,209 of the world’s best academics, it is clear why the University of Sheffield is one of the UK’s leading universities. Staff and students at Sheffield are committed to helping discover and understand the causes of things - and propose solutions that have the power to transform the world we live in.

A member of the Russell Group, the University of Sheffield has a reputation for world-class teaching and research excellence across a wide range of disciplines. The University of Sheffield has been named University of the Year in the Times Higher Education Awards 2011 for its exceptional performance in research, teaching, access and business performance. In addition, the University has won four Queen’s Anniversary Prizes (1998, 2000, 2002, 2007), recognising the outstanding contribution by universities and colleges to the United Kingdom’s intellectual, economic, cultural and social life.

One of the markers of a leading university is the quality of its alumni and Sheffield boasts five Nobel Prize winners among former staff and students. Its alumni have gone on to hold positions of great responsibility and influence all over the world, making significant contributions in their chosen fields.
Research partners and clients include Boeing, Rolls-Royce, Unilever, Boots, AstraZeneca, GSK, Siemens, Yorkshire Water and many more household names, as well as UK and overseas government agencies and charitable foundations.

The University has well-established partnerships with a number of universities and major corporations, both in the UK and abroad. The White Rose University Consortium (White Rose) a strategic partnership between 3 of the UK's leading research universities of Leeds, Sheffield and York. Since its creation in 1997 White Rose has secured more than £100M into the Universities.


For further information please contact:

Shemina Davis
Media Relations Manager
The University of Sheffield
0114 222 5339