Welfare Support & Extenuating Circumstances Information

This information is for undergraduate students and explains some of the welfare support that is available, along with the Department’s Extenuating Circumstances process.

Extenuating Circumstances

The Department’s guidance for submitting Extenuating Circumstances can be found here: https://tinyurl.com/y6qfwna5

Please read this document carefully before submitting an EC request, particularly if your request is relating to term-time assessment e.g. homework, class tests as the process has changed for 2019/20. You now need to complete a Google Form, available here: https://tinyurl.com/y2g4a2e5, in order to request an extension, for no penalty to be applied to a late submission, or for an exemption.


Deadlines for submitting Extenuating Circumstances requests during formal exam periods

During the 3 formal examination periods (Semester 1, Semester 2 and August) we expect you to complete and submit a formal Extenuating Circumstances Form by a given deadline. Further information can be found in the guidance document listed above but the deadlines for submitting forms are also listed below.

*You should ensure you do not book any holidays during any of the exam periods, including the August resit period*

Semester 1
Exam Period: Monday 20th January - Saturday 8th February 2020
EC Deadline: Friday 24th January 2020 at 4pm

*For any circumstances/events that occur after this date and that affect exams in the remaining weeks of the exam period, requests should be submitted by Monday 10th February at 4pm.

Semester 2
Exam Period: Monday 25th May - Saturday 13th June 2020
EC Deadline: Friday 29th May 2020 at 4pm

*For any circumstances/events that occur after this date and that affect exams in the remaining weeks of the exam period, requests should be submitted by Wednesday 17th June at 4pm.

August
Exam Period: Monday 10th - Saturday 29th August 2020
EC Deadline: Friday 14th August 2020 at 4pm

*For any circumstances/events that occur after this date and that affect exams in the remaining weeks of the exam period, requests should be submitted by Monday 31st August at 4pm.

**If you submit an ECF after the deadline given you must also submit a statement explaining why it was not possible to meet the deadline. In deciding whether or not to accept a late submitted ECF the Department will also take into account this supporting statement.

***ECFs submitted after formal exam results have been released will not be accepted and students should look to submit an Academic Appeal, further information can be found here: https://www.sheffield.ac.uk/sss/sas/appeals-complaints-conduct.


Welfare and Wellbeing Support

Your Personal Tutor can offer pastoral support and advice but there are also three additional departmental contacts in relation to welfare, wellbeing and pastoral issues such as mental health issues, disabilities and long-term illnesses, financial issues, personal and family circumstances, support for LGBT+ students:

Professor David Mowbray - Senior Tutor
d.mowbray@sheffield.ac.uk / 0114 22 24561 / Office E19 (Hicks Building)

Dr Katherine Inskip - Student Support Tutor & Disability Liaison Officer (DLO)
k.inskip@sheffield.ac.uk / 0114 22 24540 / Office E47 (Hicks Building)
Book an appointment here: https://tinyurl.com/yxpwq8bv

Lizzie Ibbotson - Student Support Adviser for Welfare & DLO
e.m.ibbotson@sheffield.ac.uk / 0114 22 23802 / Office F10 (Hicks Building)
Book an appointment here: https://tinyurl.com/y5kvfm3l


Key Support Services

Student Services Information Desk (SSiD)
https://www.sheffield.ac.uk/ssid

Central Welfare and Guidance
https://www.sheffield.ac.uk/sss/ssg/cwag

Financial Support Team
https://www.sheffield.ac.uk/sss/financial-support-team

Student Access to Mental Health Support (SAMHS)
https://www.sheffield.ac.uk/mental-wellbeing/about-samhs

Big White Wall
https://www.sheffield.ac.uk/mental-wellbeing/bww

Disability and Dyslexia Support Service (DDSS)
https://www.sheffield.ac.uk/ssid/disability

301: Academic Skills Centre
https://www.sheffield.ac.uk/ssid/301

Student Advice Centre
https://www.sheffield.ac.uk/ssid/contacts/advice