We’re here to help the University run the most effective and efficient processes it can, so that more of its resources can be spent on learning, teaching and research. 

Our remit is to facilitate process improvement projects and workshops, to run training in the use of improvement tools and techniques, and to help with the creation of a culture of continuous improvement in the University.

The work we do is founded on the belief that there is always the possibility of making things better, and that the process of change must at all times be informed by people’s knowledge, experience and abilities.

The Process Improvement Unit is a University resource and we are here to offer guidance and support to all staff on any aspect of their processes (large or small). 

Please use the links on the left to understand how we can help, look at some of our case studies and contact us to discuss for a chat about your processes.


Process Improvement training

Our training is currently on hold. Please feel free to join the waiting list on LMS. No sessions will run before May 2018.

This month

This month a variety of meetings will take place including the Talent Attraction Service Design Scoping Meeting and the Student Mental Health Support Process Project's 9 month review meeting.