myPrint FAQs

 +   Show all
  1. What File formats are supported by myPrint?

    The following file types are supported by myPrint: PDF, JPEG, TIFF, GIF, PS, EPS, MS Word (DOC, DOCX), MS Powerpoint (PPT, PPS, PPTX, PPSX), MS Excel (XLS, XLT, XLW, XLC, XLSX, XLSB, XLTX).

  2. What web browsers are compatible with myPrint?

    When accessing myPrint, we recommend using Google Chrome, Mozilla Firefox, Safari and Internet Explorer 10 or 11.

  3. What resolution should I use when saving images for print?

    Before submitting images through myPrint, you should save them at 300dpi at 100% of final output size and in CMYK mode. If you scan your own images, make sure you scan them in at 300dpi and as near as possible to the final output size. For example, if you scan an A5 size image and require it to be printed at A4, scan at 200%. Avoid rescaling or manipulate your images in any way as this irreversibly destroys the image. Do not take images or logos from websites as these are only 72dpi and not print quality, they may also infringe upon copyright.

  4. Do I have to convert my file to a PDF before uploading my document for print?

    No, myPrint software automatically converts your document to a PDF file when you upload to print.

  5. How do I add bleed to my document if needed?

    Please note that thesis documents do not require bleed. We suggest any other document that has a coloured background or an image that prints up to the edge of the paper should have a 3mm overlap (bleed) added around the edge of the document. Printing documents without a bleed can result in a thin area of white around the edge of the finished job when cut to size.

    Return to myPrint home page.