@inproceedings{inproceedings, title  = {{Modeling the Severity of Complaints in Social Media}},

 url = {{}},

 year = {{2021}},

 month = {{1}},

 author = {{Jin M and Aletras N}},

 doi = {{10.18653/v1/2021.naacl-main.180}},

 journal = {{Naacl Hlt 2021 2021 Conference of the North American Chapter of the Association for Computational Linguistics Human Language Technologies Proceedings of the Conference}},

 pages = {{2264-2274}},

 note = {{Accessed on 2025/12/03}}}