@article{article, title = {{Customer integration and customer value: contingency roles of innovation capabilities and supply chain network complexity}}, publisher = {{Emerald}}, url = {{https://doi.org/10.1108/scm-12-2020-0626 }}, year = {{2022}}, month = {{2}}, author = {{Fianko AO and Essuman D and Boso N and Muntaka AS}}, doi = {{10.1108/scm-12-2020-0626}}, volume = {{28}}, journal = {{Supply Chain Management: An International Journal}}, issue = {{2}}, pages = {{385-404}}, note = {{Accessed on 2025/08/19}}}