@article{article, title = {{Textual cues, cognitive load, and social fatigue: Unveiling the reasons behind user discontinuance in conversational AI}}, publisher = {{Elsevier BV}}, url = {{https://doi.org/10.1016/j.ijhcs.2026.103846 }}, year = {{2026}}, month = {{6}}, author = {{Wu S and Peng G and Li S and Cameron D and Zhang J and Zhang J and Zhang Q}}, doi = {{10.1016/j.ijhcs.2026.103846}}, journal = {{International Journal of Human-Computer Studies}}, pages = {{103846-103846}}, note = {{Accessed on 2026/06/16}}}