@article{article, title = {{Textual cues, cognitive load, and social fatigue: Unveiling the reasons behind user discontinuance in conversational AI}}, publisher = {{Elsevier BV}}, url = {{https://eprints.whiterose.ac.uk/id/eprint/241886 }}, year = {{2026}}, month = {{6}}, author = {{Wu S and Peng G and Li S and Cameron D and Zhang J and Zhang J and Zhang Q}}, doi = {{10.1016/j.ijhcs.2026.103846}}, volume = {{215}}, journal = {{International Journal of Human-Computer Studies}}, note = {{Accessed on 2026/11/13}}}