@article{article, title = {{Customer analytics and new product performance: the role of contingencies}}, publisher = {{Elsevier}}, url = {{https://eprints.whiterose.ac.uk/id/eprint/208191 }}, year = {{2024}}, month = {{2}}, author = {{Ozdemir S and Wang Y and Gupta S and Sena V and Zhang S and Zhang M}}, doi = {{10.1016/j.techfore.2024.123225}}, volume = {{201}}, journal = {{Technological Forecasting and Social Change}}, note = {{Accessed on 2025/11/29}}}