TY  - JOUR

T1  - Implementing customer relationship management successfully: a configurational perspective

JO  - Technological Forecasting and Social Change

UR  - https://eprints.whiterose.ac.uk/id/eprint/213006

PY  - 2023/12/14

AU  - Ivens B

AU  - Kasper-Brauer K

AU  - Leischnig A

AU  - Thornton SC

ED  - 

DO  - DOI: 10.1016/j.techfore.2023.123083

PB  - Elsevier BV

VL  - 199

Y2  - 2025/12/06

ER  -