@inbook{inbook, title  = {{Measuring Quality in Super-Converged Services}},

 publisher = {{Elsevier}},

 url = {{https://doi.org/10.1016/b978-0-12-802105-7.00023-3 }},

 year = {{2016}},

 month = {{2}},

 author = {{Appleton L}},

 doi = {{10.1016/b978-0-12-802105-7.00023-3}},

 isbn = {{9780128021057}},

 pages = {{237-245}},

 note = {{Accessed on 2025/11/04}}}