@misc{misc, title  = {{Black Friday: so many online returns end up in landfill – here’s what needs to happen to change that}},

 publisher = {{The Conversation Trust (UK) Limited}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/198876 https://theconversation.com/black-friday-so-many-online-returns-end-up-in-landfill-heres-what-needs-to-happen-to-change-that-195310 }},

 year = {{2022}},

 month = {{11}},

 author = {{Ballantyne E and Gorst J}},

 journal = {{The Conversation}},

 note = {{Accessed on 2025/11/29}}}