@inbook{inbook, title = {{Differentiating the Indifferent: Dealing with Commoditization Paradox Through Innovation}}, publisher = {{Springer International Publishing}}, url = {{https://doi.org/10.1007/978-3-030-90657-3_15 }}, year = {{2022}}, month = {{1}}, author = {{Thornton SC}}, doi = {{10.1007/978-3-030-90657-3_15}}, isbn = {{9783030906566}}, pages = {{265-279}}, note = {{Accessed on 2025/12/06}}}