@book{book, title  = {{Research Handbook on the Ombudsman}},

 publisher = {{Edward Elgar Publishing}},

 url = {{https://doi.org/10.4337/9781786431257 }},

 year = {{2018}},

 month = {{11}},

 author = {{}},

 doi = {{10.4337/9781786431257}},

 isbn = {{9781786431240}},

 note = {{Accessed on 2025/11/30}}}