TY - CHAP T1 - Regulating ADR: Lessons from the UK T2 - The New Regulatory Framework for Consumer Alternative Dispute Resolution UR - https://eprints.whiterose.ac.uk/id/eprint/101502 UR - https://global.oup.com/academic/product/the-new-regulatory-framework-for-consumer-dispute-resolution-9780198766353?cc=gb&lang=en&# PY - 2016/12/01 AU - Kirkham RM ED - Cortes P PB - OUP SN - 9780198766353 Y2 - 2025/11/30 ER -