TY - JOUR T1 - What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews JO - International Journal of Contemporary Hospitality Management UR - https://doi.org/10.1108/ijchm-12-2021-1544 PY - 2022/09/22 AU - Lee CKH AU - Tse YK AU - Zhang M AU - Wang Y ED - DO - DOI: 10.1108/ijchm-12-2021-1544 PB - Emerald VL - 35 IS - 2 SP - 765 EP - 784 Y2 - 2025/11/29 ER -