@inbook{inbook, title  = {{Offshoring: Cross-Cultural Strategies from the Offshore Provider’s Perspective}},

 publisher = {{Palgrave Macmillan UK}},

 url = {{https://doi.org/10.1057/9781137012296_6 }},

 year = {{2012}},

 month = {{1}},

 author = {{Abbott P and Zheng YQ and Du R and Willcocks LP}},

 doi = {{10.1057/9781137012296_6}},

 isbn = {{9781349595327}},

 pages = {{206-221}},

 note = {{Accessed on 2025/11/14}}}