@article{article, title  = {{An exploratory study of strategic operations audit methods in services}},

 publisher = {{Emerald}},

 url = {{https://doi.org/10.1108/01443571211274567 }},

 year = {{2012}},

 month = {{10}},

 author = {{Lillis B and Szwejczewski M}},

 doi = {{10.1108/01443571211274567}},

 volume = {{32}},

 journal = {{International Journal of Operations & Production Management}},

 issue = {{11}},

 pages = {{1306-1336}},

 note = {{Accessed on 2025/11/04}}}