@article{article, title  = {{‘All they lack is a chain’: lean and the new performance management in the British civil service}},

 publisher = {{Wiley}},

 url = {{https://doi.org/10.1111/j.1468-005x.2011.00261.x }},

 year = {{2011}},

 month = {{6}},

 author = {{Carter B and Danford A and Howcroft D and Richardson H and Smith A and Taylor P}},

 doi = {{10.1111/j.1468-005x.2011.00261.x}},

 volume = {{26}},

 journal = {{New Technology, Work and Employment}},

 issue = {{2}},

 pages = {{83-97}},

 note = {{Accessed on 2025/11/02}}}