@article{article, title  = {{How important is pro-social behaviour in the delivery of public services?}},

 url = {{}},

 year = {{2011}},

 month = {{1}},

 author = {{Gregg P and Grout PA and Ratcliffe A and Smith S and Windmeijer F}},

 doi = {{10.1016/j.jpubeco.2011.03.002}},

 volume = {{95}},

 journal = {{Journal of Public Economics}},

 issue = {{7-8}},

 pages = {{758-766}},

 note = {{Accessed on 2025/05/20}}}