@article{article, title = {{Designing an English Public Services Ombudsman}}, publisher = {{Taylor & Francis}}, url = {{https://eprints.whiterose.ac.uk/id/eprint/98547 http://dx.doi.org/10.1080/09649069.2014.933595 }}, year = {{2014}}, month = {{7}}, author = {{Kirkham R and Martin J}}, doi = {{10.1080/09649069.2014.933595}}, volume = {{36}}, journal = {{Journal of Social Welfare and Family Law}}, issue = {{3}}, pages = {{330-348}}, note = {{Accessed on 2025/11/30}}}