TY - JOUR T1 - Designing an English Public Services Ombudsman JO - Journal of Social Welfare and Family Law UR - https://eprints.whiterose.ac.uk/id/eprint/98547 UR - http://dx.doi.org/10.1080/09649069.2014.933595 PY - 2014/07/16 AU - Kirkham R AU - Martin J ED - DO - DOI: 10.1080/09649069.2014.933595 PB - Taylor & Francis VL - 36 IS - 3 SP - 330 EP - 348 Y2 - 2025/11/30 ER -