@article{article, title  = {{From detection to resolution: using machine learning to identify food safety risks and solutions in online consumer reviews}},

 publisher = {{Emerald}},

 url = {{https://doi.org/10.1108/ejm-08-2024-0645 }},

 year = {{2025}},

 month = {{12}},

 author = {{Jia L and Gupta S and Yan C and Wang Y and Shen A}},

 doi = {{10.1108/ejm-08-2024-0645}},

 journal = {{European Journal of Marketing}},

 pages = {{1-24}},

 note = {{Accessed on 2026/01/10}}}