TY - JOUR T1 - Knowing your publics: The use of social media analytics in local government JO - Information Polity PY - 2015/01/01 AU - Moss G AU - Kennedy H AU - Moshonas S AU - Birchall C ED - DO - DOI: 10.3233/IP-150376 VL - 20 IS - 4 SP - 287 EP - 298 Y2 - 2025/12/06 ER -