@inproceedings{inproceedings, title  = {{Cultural aspects of multi-channel customer management: A UK case study}},

 url = {{}},

 year = {{2009}},

 month = {{12}},

 author = {{Ali M and Brooks L}},

 volume = {{7}},

 journal = {{15th Americas Conference on Information Systems 2009 Amcis 2009}},

 pages = {{4695-4705}},

 note = {{Accessed on 2025/11/30}}}