TY - JOUR T1 - Service Robots in Long-Term Care: A Consumer-Centric View JO - Journal of Service Research UR - https://doi.org/10.1177/10946705221110849 PY - 2022/06/26 AU - Kipnis E AU - McLeay F AU - Grimes A AU - de Saille S AU - Potter S ED - DO - DOI: 10.1177/10946705221110849 PB - SAGE Publications VL - 25 IS - 4 SP - 667 EP - 685 Y2 - 2025/11/15 ER -