@inbook{inbook, title = {{21st Century Search and Recommendation: Exploiting Personalisation and Social Media}}, publisher = {{Springer International Publishing}}, url = {{https://doi.org/10.1007/978-3-319-12511-4_5 }}, year = {{2014}}, month = {{1}}, author = {{Harvey M and Crestani F}}, doi = {{10.1007/978-3-319-12511-4_5}}, isbn = {{9783319125107}}, pages = {{70-95}}, note = {{Accessed on 2025/11/30}}}