TY - CHAP T1 - Breaking Out of Lock-In T2 - Advances in Information Resources Management UR - https://doi.org/10.4018/978-1-59904-286-2.ch013 PY - 2007/01/01 AU - Nirjar A AU - Tylecote A ED - DO - DOI: 10.4018/978-1-59904-286-2.ch013 PB - IGI Global SP - 294 EP - 320 Y2 - 2025/11/08 ER -