@article{article, title  = {{Retail returns: turning costs into profit at a UK 3PL}},

 publisher = {{Henry Stewart Publications}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/170890 https://www.henrystewartpublications.com/jscm/v3 }},

 year = {{2021}},

 month = {{7}},

 author = {{Gorst J and Ballantyne E}},

 volume = {{3}},

 journal = {{Journal of Supply Chain Management, Logistics and Procurement}},

 issue = {{4}},

 pages = {{387-398}},

 note = {{Accessed on 2025/11/29}}}