@article{article, title  = {{A hierarchical model of business competence}},

 publisher = {{Emerald}},

 url = {{https://doi.org/10.1108/09576069710179715 }},

 year = {{1997}},

 month = {{10}},

 author = {{Baker JC and Mapes J and New CC and Szwejczewski M}},

 doi = {{10.1108/09576069710179715}},

 volume = {{8}},

 journal = {{Integrated Manufacturing Systems}},

 issue = {{5}},

 pages = {{265-272}},

 note = {{Accessed on 2025/11/04}}}