@misc{misc, title  = {{Knowledge Management}},

 publisher = {{Routledge}},

 url = {{https://doi.org/10.4324/9780429059001 }},

 year = {{2001}},

 month = {{9}},

 author = {{Wilson JF and Jones I and Toms S}},

 doi = {{10.4324/9780429059001}},

 note = {{Accessed on 2025/10/09}}}