@book{book, title = {{Libraries and Key Performance Indicators}}, publisher = {{Elsevier}}, url = {{https://doi.org/10.1016/c2014-0-03696-9 }}, year = {{2017}}, month = {{1}}, author = {{}}, doi = {{10.1016/c2014-0-03696-9}}, isbn = {{9780081002278}}, note = {{Accessed on 2025/11/04}}}