@article{article, title  = {{“Empathy code”: the dangers of automating empathy in business}},

 publisher = {{SAGE Publications}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/221669 }},

 year = {{2025}},

 month = {{1}},

 author = {{Thomas N and Docherty N}},

 doi = {{10.1177/00076503241310142}},

 journal = {{Business & Society}},

 note = {{Accessed on 2025/12/14}}}