@article{article, title  = {{Surprising encounters: how moments of surprise illuminate practitioners’ beliefs about AI}},

 publisher = {{Emerald}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/244253 }},

 year = {{2026}},

 month = {{7}},

 author = {{Bates J and Fratczak M and Medina Perea I and Ochu E}},

 journal = {{Journal of Documentation}},

 note = {{Accessed on 2026/08/12}}}