@article{article, title  = {{TripAdvisor of healthcare: opportunities for value creation through patient feedback platforms}},

 publisher = {{Elsevier BV}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/208081 }},

 year = {{2022}},

 month = {{9}},

 author = {{Bez SM and Georgescu I and Farazi MS}},

 doi = {{10.1016/j.technovation.2022.102625}},

 volume = {{121}},

 journal = {{Technovation}},

 note = {{Accessed on 2025/11/04}}}