Dr Emma Knowles PhD, MA (Applied Research & Quality Evaluation), BSc Hons (Sociology)

Photograph of Emma Knowles

Senior Research Fellow

Health Services Research Section
School of Health and Related Research
Regent Court
30 Regent Street
University of Sheffield
S1 4DA

Office: 3005

Tel no: 0114 2220781
Fax no: 0114 2220749

Email: e.l.knowles@sheffield.ac.uk
ORCiD: 0000-0003-3372-1245


I have been a health services researcher for almost 20 years, with an interest in emergency and urgent care research. During this time I have been part of teams evaluating ‘new’ services such as NHS Direct, NHS 111, Paramedic Practitioners, and Emergency Care Practitioners. I have recently completed a study of variation in avoidable emergency admissions. I am currently leading a study looking at the impact of closing Emergency Departments in England, and am also managing a project to look at the variation in ambulance non-conveyance rates in England.

Research Interests

My research interests are emergency and urgent health care systems, new roles/services within emergency and urgent health care, violence directed towards staff in the Emergency Department.

Teaching interests

I am the Student Experience Officer for PGRs in ScHARR. I also contribute to the supervision and marking of Masters dissertations.

Current projects

  • closED (Impact of closing Emergency Department in England)
  • VAN (Variation in Ambulance Non-conveyance)

For a full list of publications see here

Journal articles