Help and Support
|Student Services Information Desk (SSID)||
The Student Services Information Desk (SSiD) is the 'one-stop shop' information service for general student related issues. They aim to coordinate central communications to students and answer the majority of student related enquiries from a single location.
Walk in Student Centre: Based in the Students' Union building past, present and future students are able to get most answers and documents on a single visit.
Contact Centre: The SSiD Contact Centre supports our interaction with students and their supporter over a variety of media, including telephony, e-mail, social media, internet chat and other online systems
Comprehensive Web Presence: They have developed over 2,000 web pages containing useful and interesting information about many aspects of University life.
More information is available from their web pages https://www.sheffield.ac.uk/ssid.
|When things aren't going well||
The Student Services Information Desk (SSiD) offer a Student Online Support (SOS) service who can offer advice or signpost you to the most appropriate information and services when things don't go as planned.
We also strongly advise you to discuss issues with your personal tutor or module lead, as they will be able to discuss support within the School and possibly a support plan.
SOS can offer students help in the following areas and more...
You can find more information about this service at: http://www.shef.ac.uk/ssid/sos
The number of the Student Services Information Desk is 0114 222 1299, SSID email service https://www.sheffield.ac.uk/ssid/email.
|Personal Development Plan||
On completion of a programme of study (i.e. diploma, BMedSci or MMedSci) you will be offered the opportunity of completing a Personal Development Plan (PDP) with your personal tutor. This provides you with the chance to discuss career choices and the most fitting academic profile.
If you have a disability, medical condition, or specific learning difficulty that may impact your studies, we strongly encourage you to contact the Disability and Dyslexia Support Service (DDSS).
If you require alternative exam arrangements, please make sure that you contact the DDSS at the earliest opportunity.
All students will be provided with the name of a tutor for the unit they are undertaking. The named tutor will be responsible for providing your tutorial support for that unit. If they are not available for periods of 5 days or more e.g. due to annual leave, then they will provide you with the name of a designated tutor to cover your support in their absence.
The University places great value on the opinions of its students and there are numerous opportunities for you to get involved at both departmental and faculty level, here you can have your say and also to represent the views of other students. These opportunities are supplemented by a range of surveys and evaluations which you will be invited to participate in: http://www.sheffield.ac.uk/snm/current/rep
The Financial Support Team administers the University's bursary scheme, undergraduate scholarship schemes and financial support to students experiencing exceptional financial difficulties.
|Student Access to Mental Health Support (SAMHS)||
SAMHS is the first point of contact for students to explore a broad range of psychological support needs in a single triage appointment.