Supporting the Supporters Staff Development Programme 2017-18

Staff development and training for University staff whose role is student-facing, involves student support or student administration.

You can enrol or register your interest for sessions through the Learning Management System, where all sessions are listed under Supporting the Supporters.

Please note: Additional session dates may also be added throughout the year, so please continue to check the LMS / check back on this page.

General Student Support

Title Status Audience Format Dates
Introduction to English Language Support Services New All staff in academic departments whose role includes teaching and/or supporting students.
Any other bodies/services that support students: the Students' Union, the library, 301 etc
Presentation, discussion, workshop.
  • Wednesday 17th January 2018, 1:30pm-3pm
Idenitifying and Reducing Maths & Statistics Anxiety New All staff whose role includes teaching and/or supporting students. Workshop
  • Thursday 8 March 2018, 11:00 - 12:00
TUOS's Response to the Prevent Strategy Update All staff whose role includes teaching and/or supporting students. Presentation / discussion
  • Tuesday 17 October 2017, 10 - 11am
  • Thursday 25 January 2018, 1 - 2pm
  • Tuesday 1 May 2018, 11 - 12noon
Students with Extenuating Circumstances Repeat All staff in academic departments whose role includes teaching and/or supporting students. Presentation / discussion
  • Thursday 23 November 2017, 11 - 12noon
  • Wednesday 14 March 2018, 10 - 11am
  • Thursday 9 August 2018, 11 - 12noon
All You Need to Know About the Higher Education Achievement Report (HEAR) Repeat Staff in departments who deal with Undergraduate students (both academic and administrative), especially those in student-facing roles and roles relating to learning and teaching and employability. Presentation/ Q&A
  • Thursday 31 August 2017, 12 - 1.15pm
  • Monday 25 September 2017, 4 - 5.15pm
  • Other session date to run in February 2018
Managing Inappropriate Behaviour by Students Repeat Academic and Admin/Support staff, particularly those in a front line role. Workshop, drawing on case studies.
  • Monday 2 October 2017, 3 - 5pm
  • Wednesday 10 January 2018, 2 - 4pm
  • Monday 30 April 2018, 10 - 12noon
  • Tuesday 3 July 2018,   2 - 4pm
  • Also available on request (can be tailored to suit individual/departmental needs) 
Worried about a student: An Overview of Welfare Support
Repeat All staff from academic and professional services departments whose role includes supporting students Presentation / Q&A / Workshop
  • Tuesday 24 October 2017, 3 - 5pm
  • Thursday 8 February 2018, 2 - 4pm
  • Wednesday 23 May 2018, 11 - 1pm
  • Also available on request (can be tailored to suit individual/departmental needs)
The Students' Union's role in Student Support Update All staff, particularly those with a student facing role. Discussion and workshop
  • Wednesday 21 March 2018, 10.30 - 12noon
Personal Tutoring: An Introduction Repeat Those with personal tutoring responsibilities Presentation with case studies
  • September 2017 tbc
  • Tuesday 30 January 2018, 2 - 3.30pm
  • Also available on request
Managing Boundaries Repeat Those with personal tutoring responsibilities Presentation with case studies
  • Thursday 19 October 2017, 10 - 11.30am
  • Monday 19 March 2018, 2 - 3.30pm
  • Also available on request
The 301 Student Skills and Development Centre - 'Sharpening Skills, Developing Minds' Repeat All staff from academic and other departments whose role includes teaching and/or supporting students Presentation, discussion, workshop
  • Tuesday 21 November 2017, 2 - 3pm
  • Tuesday 13 February 2017, 2 - 3pm
  • Tuesday 15 May 2018, 2 - 30pm
  • Tuesday 7 August 2018, 2 - 3pm
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Disability/Mental Health/Dyslexia

Title Status Audience Format Dates
Academic Support for Dyslexic Students and Students with Specific Learning Difficulties Repeat All staff in academic departments whose role includes teaching and/or supporting students

Workshop

Sessions can be held as free-standing events/part of departmental staff meetings and awaydays.

  • Thursday 28th September 2017, 10am - 12noon
  • Thursday 15th March 2018, 10am - 12noon
  • Also available on request
Inclusive Assessments for Disabled Students Repeat All staff Presentation and discussion
  • Tuesday 14 November 2017, 2 - 4pm
Disability Awareness Training Repeat All staff Talk and group work
  • Thursday 21 September 2017, 2 - 4pm
  • Thursday 18 January 2018, 2 - 4pm
  • Tuesday 22 May 2018, 2 - 4pm
Supporting Students on the Autism Spectrum Repeat All staff Talk and group discussion
  • Wednesday 29 November 2017, 2 - 4pm
  • Wednesday 28 February 2018, 2 - 4pm
  • Thursday 12 April 2018, 2 - 4pm
Supporting Students Experiencing Mental Health Difficulties Repeat All staff Presentation and discussion
  • Wednesday 6 December 2017, 2 - 4pm
  • Thursday 1 March 2018, 10 - 12noon
  • Thursday 10 May 2018, 10 - 12noon
  • Thursday 19 July 2018, 10 - 12noon
Supporting Doctoral Researchers Experiencing Mental Health Difficulties Repeat Supervisors of doctoral researchers Presentation and discussion
  • Thursday 16 November 2017, 2 - 4pm
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Equality

Title Status Audience Format Dates
Students' Harassment and Bullying Support Network Repeat All staff Presentation, Group Work, Group Discussion and Q&A
  • On Request
Understanding and Supporting Lesbian, Gay, Bisexual & Trans* (LGBT) students Repeat All staff Online presentation (duration: 00:23:26)
  • Available online
Supporting Muslim Students Repeat All staff Presentation and Q&A Session
  • Wednesday 8th November 2017, 11am - 12noon
  • Wednesday 9th May 2018, 11am - 12noon
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International Students

Title Status Audience Format Dates
Bridging the Culture Gap Updated All staff Workshop
  • Friday 1st December 2017, 9.30am to 12.30pm
  • Friday 2nd February 2018, 9.30am to 12.30pm
Help with the Pronunciation of Chinese Names Repeat All staff Presentation and interactive learning
  • Friday 20th October 2017, 9.30am to 12.30pm
  • Friday 26th January 2018, 9.30am to 12.30pm
Immigration, Integration and Insight / Supporting International Students Repeat All academic and administrative staff who support international students Presentation and Q&A. Possibility of group discussion
  • Monday 20th November 2017, 11.00am to 12.00noon
Supporting our Chinese Students Repeat All staff Presentation and interactive learning
  • Friday 13th October 2017, 9.30am to 12.30pm
  • Thursday 11th January 2018, 10.00am to 1.00pm
Student Attendance Monitoring - Preparing for a UK Visas and Immigration (UKVI) Audit Repeat All administrative and academic staff who work with international students Presentation and question and answer session
  • Tuesday 5th December 2017, 11.30am to 12.30pm
Student Immigration, Policy and Support New All administrative and academic staff who work with taught and research international students Presentation and question and answer session
  • Tuesday 7th November 2017, 11.00am to 12.00noon
Tier 4 Student Immigration New All staff in academic departments whose role includes teaching and/or supporting students Presentation and Q&A session
  • Thursday 7th December 2017, 10.30am to 11.30am
  • Tuesday 6th February 2018, 10.30am to 11.30am 
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Student Administration Service

Title Status Audience Format Dates
Introduction to Student Administration Service – Who We Are and What We Do Repeat Departmental or faculty-based staff newly with administrative responsibilities in examination, fee, registration, results/awards, formal procedures, record management, immigration and attendance monitoring support arrangements. Presentation and Q&A
  • Thursday 9 November 2017, 10 - 11am
  • Wednesday 2 May 2018, 11.30 - 12.30pm
Introduction to Student Registration Repeat Staff with registration support responsibilities (including departmental registration contacts) Presentation and Q&A
  • Thursday 14 December 2017, 10 - 11am
  • Friday 22 June 2018, 10 - 11am
Non-Standard Student Cases Repeat Primarily Departmental Administrators and new academic staff. May also be of interest to Examination Officers and other academic staff. Trainer led session using powerpoint and including group discussion
  • Monday 11 December 2017, 2 - 3.30pm
  • Tuesday 19 June 2018, 10 - 11.30am
The Undergraduate Results Process Repeat Departmental Administrators and Examination Officers dealing with undergraduate assessments Trainer led session using powerpoint and including group activities
  • Wednesday 13 December 2017, 11 - 12.30pm
  • Tuesday 17 April 2018, 10 - 11.30am
Guidance to departments on their handling of student complaints, appeals, discipline & progress cases Update Any staff dealing with student discipline, complaints and appeals. One to one or small group discussions. Can be tailored to suit individual/departmental needs. Available on request (average length of session is one hour).
Corporate Information Systems (CIS) Training Repeat

1) All - Staff who need to use the CIS system to access full student record information, e.g. Departmental Administrators/Secretaries

2) and 3)  Examination Officers/ Secretaries

1) Online Training

2) and 3) Practical training

1) Structure and Content of CIS system

2) Preparing Upload files of exam results

  • Monday 9 October 2017, 11 - 12noon
  • Tuesday 23 January 2018, 10 - 11am
  • Tuesday 12 June 2018, 10 - 11am

3) Amending Individual Exam results

  • Monday 9 October 2017, 12 - 1pm
  • Tuesday 23 January 2018, 11 - 12noon
  • Tuesday 12 June 2018, 11 - 12noon

4) Also available on request

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Researcher Support

Title Status Audience Format Dates
PGR Supervision at Sheffield Repeat Staff (academics/professional services) who supervise PGR/PhD students Interactive Workshop
  • Thursday 12 October 2017, 2 - 4pm
  • Tuesday 16 January 2018, 2 - 4pm
  • Thursday 26 April 2018, 10-12noon

Other Mentoring Workshops available for Research Supervisors

Student Finance and Fees

Title Status Audience Format Dates
Financial Support for Students Update All staff Informal Training
  • Thursday 30th November 2017, 10am - 11am
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Student Records

Title Status Audience Format Dates
Confidentiality & Data Protection Repeat All staff

Presentation and Q&A

Sessions can be held as free-standing events/part of departmental staff meetings and awaydays.

  • Monday 13 November 2017, 2.15-3.15pm
  • Wednesday 7 March 2018, 2.15-3.15pm
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Tailored Sessions on Request

Many of the sessions listed above are available on request. Why not ask us to work with you to design and deliver some input for your departmental staff meetings, away days, and staff development sessions? . If you would like to submit an enquiry about arranging a bespoke or in house session please email supsup@sheffield.ac.uk.

Work Shadowing

Title Audience Format Dates
Examinations Office
Examination Officers Work shadowing On request
Specialist Dyslexia Tutors Disability Liaison Officers (DLO) Work shadowing On request
Student Services Information Desk (SSiD) All staff Work shadowing On request
Student Administration Service: Student Results & Awards Team and/or Student Engagement & Progress Team
All staff Work shadowing On request
If you are interested in work shadowing with other teams within the Student Services Department, please contact the relevant team(s) directly.
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Other Staff Development Programmes

Student Services also offers a recruitment support programme - 'Recruitment Matters'.

There is also the Human Resources Staff Development Programme