HEAR Appeals

Purpose

To allow students to appeal against a decision not to verify their completion of an extra-curricular activity/award for inclusion in Section 6.1 of their Higher Education Achievement Report (HEAR).

Please Note: There may be exceptional occasions where it is not possible to continue running an activity, and where students already engaged in this activity are unable to complete HEAR criteria.  If such failure to meet HEAR criteria is not by a narrow margin then HEAR recognition will not be granted.

Grounds

Appeals against a decision not to verify an activity/award for the HEAR may be made upon one or more of the following grounds:-

  1. Administrative error.
  2. Evidence of extenuating circumstances, demonstrating that a student's inability to meet all of the HEAR recognition criteria was beyond their control and that they only failed to meet the HEAR criteria by a narrow margin.
  3. The initial decision not to grant HEAR recognition was manifestly unreasonable.

Process

There are 3 stages to the process:-

Stage 1 (informal)

If you have any concerns that you may not be granted HEAR recognition for an activity you must contact your activity organiser within 3 months of the date when the activity was due to be added to your HEAR (unless you are appealing on the grounds of administrative error).

Stage 2 (formal)

If you have attempted to resolve matters informally but have still not been granted HEAR recognition for an activity you may submit a formal 6.1 appeal by completing the Student 6.1 Appeals Form which is accessible from:

 This must be done within 10 working days of receiving the activity organiser's response to your informal (Stage 1) appeal.

Stage 3 (University Case Review / Students' Union Complaints Procedure)

If you are dissatisfied with the outcome of a formal 6.1 appeal you may submit either a Case Review Request (for University HEAR activities) or a Formal Complaint to the President of the Students' Union (for Students' Union HEAR activities).

Contact

Your activity organiser within 3 months of the date when an activity was due to be added to your HEAR (unless you are appealing on the grounds of administrative error).

Procedures