International Student Support

Information, advice and additional support for international students:

  • Visa and immigration concerns
  • Settling in, acclimatising to Sheffield and UK culture through welcome sessions, community/student events and packages
  • Queries relating to family life/dependents and language queries


Opening hours

Due to the COVID-19 outbreak most University facilities are closed. Many services are only being provided online.

Monday Closed Until Further Notice
Tuesday Closed Until Further Notice
Wednesday Closed Until Further Notice
Thursday Closed Until Further Notice
Friday Closed Until Further Notice

Contact Details

International Student Support
University of Sheffield
Level 6 Students' Union Building (Temporarily Closed)
Western Bank
S10 2TG

In Person: In light of the current situation surrounding COVID-19 and UK Government advice, the International Student Support Team offers remote appointments via Google Meet and Skype where possible, and we will still be offering support via email.

Due to capacity issues, from 1 July 2021 we are not currently offering 1:1 appointments with students upon request, and the number of 1:1 appointments we can offer is limited. Please do contact us if you require assistance and we will advise you further on how we can assist you.

Tel: 0114 222 9679


Contact International Student Support

* To help us deal with your enquiry as quickly as possible, please check that you have provided us with the following information in your email:

  • First name
  • Surname
  • Student registration number (only if you are a current or previous University of Sheffield student)
  • Application number (only if you currently hold an offer to come to The University of Sheffield)
  • Full details of your query and any questions you have.
  • If you want an appointment but cannot attend a remote appointment, details of why you cannot attend an appointment remotely.

Live chat:

From 1 July 2021, International Student Support aim to be available for live chat at the following times:

  • Mondays 10:00-12:00 & 14:00-16:00
  • Wednesdays 10:00-12:00 & 14:00-16:00
  • Fridays 10:00-12:00 & 14:00-16:00