UCS Banner Updated Jan 18

Contact us

Tip: Try scanning our FAQs first - the answer you may be looking for could be a few clicks away...

The University is making some changes to telephone lines during the period of Clearing for potential students to access phonelines for information. Please note the following dates, as you may not be able to get through on the SAMHS / UCS phone number at this time.

Thursday 16 & Friday 17 August - External telephone lines will be limited and may be unavailable at peak times

University Counselling Service
36 Wilkinson Street
S10 2GB

Telephone 0114 222 4134
Email: UCS@sheffield.ac.uk
Twitter: @Sheff_UCS
Facebook: www.facebook.com/counselling.uos

Feedback and complaints

You can send an email to ucs@sheffield.ac.uk and title your email 'Complaints' or 'Feedback' as appropriate.

Opening hours


Monday: 9am-4pm
Tuesday: 11am-4pm
Wednesday: 9am-6:30pm
Thursday: 9am-6.30pm
Friday: 9am-4pm

We are not open on weekends

Outside of term-time:

As above with following exceptions:
Daily lunchtime closures: 12.30pm-1.45pm.
We also close at 4pm on Wednesday & Thursday evenings during this period with no late-night sessions.

UCS Closure Days - 2017/18

Further details about University wide closure days.

Map & directions

We are located on the lower part of Wilkinson Street - this is between Brunswick Street and Upper Hanover Street (UCS, 36 Wilkinson Street, Sheffield, S10 2GB).

Parking Notice - Please Read if Driving

The UCS Car Park has heavily restricted access. This is not a customer car park. University parking requires all visitors to display the correct permit.


UCS supports green travel - you can find us easily by walking or cycling. Further information about this can be found at Estates (EFM).

Green Impact initiative supported.