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Immediate Support 

Crises/Urgent Cases

University Counselling Service is unable to provide an emergency response to crisis.

In case of overdose, ingesting poison or suffering serious injury you must seek immediate medical help by dialing 999.  You should do this even if you do not feel poorly; the effects of an overdose can be delayed by hours (even days) and can be fatal.

If you, or the person you are concerned about, needs urgent help you should contact one of the services listed below:

NHS Sheffield Helpline

Tel: 0808 801 0440

Staffed 24 hours a day, 7 days a week.
Calls from landlines are free (charges from mobiles may apply).

Alternative number: 0114 271 6310
The Out of Hours Team.

Support is available for anyone in Sheffield affected by mental health issues.
Weblink 'Need Help in a Crisis'
If you already have an assigned healthcare team/worker it is advised you contact them directly.
If you do not, call the above number or your local GP practice (see below).

Your GP, or The University Health Service

In person: 53 Gell Street, Sheffield, S3 7QP.
For opening times visit: www.sheffield.ac.uk/health
Tel: 0114 222 2100.
Notes: In the evening and weekends use this same number and your call will be directed to an out-of-hours medical service.

Sheffield City GP Health Centre

In person: Rockingham House, Broad Lane, Sheffield, S1 3PB.
Opening Times: 8:00am - 10:00pm, 7 days a week, 365 days a year
Notes: This service is open to all (including general public). You do not need to be registered.

The Accident & Emergency Dept. (A&E) - Northern General Hospital

In person: Accident & Emergency Department, Northern General Hospital, Herries Road, Sheffield, S5 7AU
Opening Times: 24 hours a day, 7 days a week, 365 days a year
Emergency tel: 999
Notes: Medical professionals in A&E are able to assess both your mental and physical health in urgent cases.  
The Northern General Hospital is a large hospital site and can be difficult to navigate. A taxi should take you to the A&E entrance.
If you don’t have cash to pay for a taxi you can use the Safe Taxi Scheme and pay later - or call Sheffield City Taxis on 0114 239 3939
(You may need to make your way back home after been seen).

NHS 111 (formerly NHS Direct)

Tel: 111 (only)

The University Security Service

Emergency tel: 0114 222 4444
Tel. 0114 222 4085
Notes: Security Services operate 24-hour Control Rooms, the function of which is to monitor CCTV and the status of various fire, intruder, panic and lift alarms across the campus and student residences.

For a Listening Ear:

The Samaritans:
In person: 272 Queens Road, Sheffield, S2 4DL
(Sheffield branch)
Opening Times: 10am - 10pm
Tel: 116 123 (free)
Lines open: 24 hours, 7 days a week, 365 days a year
Email: jo@samaritans.org

Sheffield Samaritans

Last updated: 12/08/2016