Central Welfare and Guidance (CWaG)

The Central Welfare and Guidance team supports students experiencing personal difficulties that are significantly impacting on their university experience and ability to study. Sometimes we do this by engaging with the student themselves but we also provide direct support and guidance to friends, coursemates and housemates of students who are causing concern.

As well as helping students to access appropriate support services within the University, we have links to external support agencies who provide specialist intervention that the University may not be resourced for e.g. Rape Crisis, South Yorkshire Police, Domestic Abuse Coordination Team, Community Mental Health

Some of the situations that we assist and advise on include: 

  • serious ill health/hospitalisation
  • sexual violence (current or historic)
  • victim of a crime
  • bullying and harassment
  • housing/relationship issues
  • relationship abuse
  • bereavement
  • missing students
  • forced marriage and honour violence
  • students who have stopped engaging with their academic studies

email : support@sheffield.ac.uk

telephone: +44 (0)114 222 4321

If you would like to report your concerns in person, please go to the Student Services Information Desk (SSiD) on level 3 of the Students' Union building and speak to an Information Assistant. They will refer you to Central Welfare and Guidance as appropriate.

Please note that Central Welfare and Guidance operates within office hours (Monday-Friday 9am-4.30pm). If you have a serious welfare concern outside of these hours, please contact the University's Security Team on +44 (0114) 222 4085.