Please be aware that due to the Coronavirus Covid-19 situation our service is operating remotely for most appointments. Updates about the Coronavirus Covid-19 situation will be posted here where you can also access responses to frequently asked questions. Many thanks for your patience during this exceptional time.

Central Welfare and Guidance

Supporting the welfare, transitions and experiences of our students.

We deliver projects and initiatives to support the student experience and has a particular focus on key transition points in the student journey, non-traditional students and those with additional support needs. Areas of work include:

We also support any student experiencing personal difficulties that are significantly impacting on their university experience and ability to study. Sometimes we do this by engaging with the student themselves but we also provide direct support and guidance to friends, coursemates and housemates of students who are causing concern. As well as helping students to access appropriate support services within the University, we have links to external support agencies who provide specialist intervention that the University may not be resourced for e.g. Sheffield Rape and Sexual Assault Centre , South Yorkshire Police, Domestic Abuse Coordination Team, Sheffield Drugs and Alcohol Services.

Some of the situations that we assist and advise on include:

  • serious ill health/hospitalisation
  • sexual violence (current or historic)
  • victim of a crime
  • bullying and harassment
  • housing/relationship issues
  • relationship abuse/domestic violence
  • bereavement
  • missing students
  • forced marriage and honour violence
  • students who have stopped engaging with their academic studies

telephone: 0114 222 4321
online: Report + Support

We're able to offer appointments via telephone or google hangouts, and in some circumstances face to face.

We work closely with Student Access To Mental Health Support (SAMHS) who are available to help students explore and access a broad range of psychological support.

We works closely with the Student Wellbeing Service who can provide preventative support for students experiencing mild difficulties and challenges. The Wellbeing Service is locally delivered in your academic faculties.