Central Welfare and Guidance (CWaG)

Supporting the welfare, transitions and experiences of our students

The Central Welfare and Guidance team deliver projects and initiatives to support the student experience and has a particular focus on key transition points in the student journey, non-traditional students and those with additional support needs. Areas of work include:

The Central Welfare and Guidance team also supports any students experiencing personal difficulties that are significantly impacting on their university experience and ability to study. Sometimes we do this by engaging with the student themselves but we also provide direct support and guidance to friends, coursemates and housemates of students who are causing concern. As well as helping students to access appropriate support services within the University, we have links to external support agencies who provide specialist intervention that the University may not be resourced for e.g. Sheffield Rape and Sexual Assault Centre , South Yorkshire Police, Domestic Abuse Coordination Team, Sheffield Drugs and Alcohol Services.

Some of the situations that we assist and advise on include:

  • serious ill health/hospitalisation
  • sexual violence (current or historic)
  • victim of a crime
  • bullying and harassment
  • housing/relationship issues
  • relationship abuse
  • bereavement
  • missing students
  • forced marriage and honour violence
  • students who have stopped engaging with their academic studies

email : support@sheffield.ac.uk
telephone: 0114 222 4321

If in doubt, come to the Student Services Information Desk (SSiD) on level 3 of the Students' Union building and speak to a Senior Information Assistant, who will signpost you to the most appropriate support service.

Central Welfare and Guidance works closely with Student Access To Mental Health Support who are the first place for students to explore and access a range of psychological support.