Financial Support - Coronavirus frequently asked questions

This page answers some of the questions you may have regarding funding your studies during the coronavirus outbreak. If your question isn't covered below please email 

Is there any financial support available to help?

If you are experiencing additional costs or loss of income as a result of the coronavirus situation you can apply for financial support from the university. 

The University subscribes to the Alternative Guide to Postgraduate Funding; a database of almost 1,000 charities and trusts who have previously funded students. You can access the database using your email address. 

My household income has changed, can I get more support?

If you're a home undergraduate student and your household income drops (or is expected to drop) by 15% or more you can request a current year income assessment from Student Finance. 

Further information can be found on the Student Loans Company web site:

Will my student loan be paid?

The Student Loans Company are paying maintenance and fee loans in the amount expected, based on the previous assessment for this academic year.

It's important that you keep Student Finance updated on where you are living each term (at home/away from home) as this may affect the amount of funding you are eligible to receive.  

Can I contact Student Finance?

Yes, you can contact the Student Loans company in the usual way. 

Will my next bursary/scholarship instalment be paid?

All bursary and scholarship instalments will be paid as planned.  

Can I get help with the cost of returning to UK from studying abroad?

If you took our insurance with the University for your time abroad you should contact in the first instance to discuss reimbursement of flight costs. 

If you took out insurance with a different provider and they will not support you please contact

Can my tuition fees be refunded?

The University's tuition fee refund policy can be found on our Student Fees web pages.