Where can I get help?

For general queries:

  • Consult our FAQs
  • If you can't find an answer to your question, email hear@sheffield.ac.uk

To find out what extra-curricular activities and awards can be verified:

  • Go to our HEAR Activities Database
  • The database tells you what you need to do to gain recognition for each activity
  • Talk to the person who organises your activity to find out specific dates and deadlines, and for more guidance about what is expected

If you have any questions or concerns about the extra-curricular verification process:

  • Speak to your activity organiser at the earliest opportunity
  • Read the 6.1 Appeals Procedure in the Downloads box on the right

To report an issue with your HEAR because information in your HEAR is incorrect, e.g. the date next to an extra-curricular activity, or the name of a course:

  • Click on the link on the right