If you're assessed as needing counselling/psychological therapy

What to expect from your counselling or psychological therapy session.

What to expect from your appointment

Before you attend your first appointment, you’ll have an opportunity to personalise your support. We’ll try to accommodate your preference for:

  • Time of day
  • Gender of your therapist
  • Specialisms (modalities)

Your appointment will last for 50 minutes, and you and your therapist will agree the goal and end date of your therapy

Your therapy sessions allow you to think and talk in confidence with a fully trained and registered counselling specialist, who can help you:

  • work through something that happened in the past that hasn’t been dealt with and is affecting your daily life
  • gain a better understanding of yourself and others and lead to an improved ability to relate to others
  • explore your thoughts and behaviours and help you identify and make changes
  • find effective ways of coping

We’re not linked to or affiliated with any academic departments, so it’s completely independent of your studies.

For more information about our confidentiality policy, visit:


Additional support needs

If you have any additional support needs or accessibility requirements, please contact us before your appointment.

Contact University Counselling Service

Alternative formats

You can download audio and large print copies of service information.

If you require any of our information in an alternative format please contact us.

Contact us

We appreciate that the client-therapist relationship isn’t always easy. You’re welcome to voice any concerns or queries (such as changing therapist) with us.

Contact University Counselling Service

Definitions: psychological therapy and counselling

Psychological therapy and counselling usually take place within a confidential therapeutic relationship based on trust, genuineness, empathy, respect and acceptance.

Talking therapies give people the chance to explore their thoughts and feelings and the effect they have on their behaviour and mood. Describing what’s going on in your head and how that makes you feel can help you notice any patterns which it may be helpful to change.  - Mental Health Foundation

Counselling is a type of talking therapy that allows a person to talk about their problems and feelings in a confidential and dependable environment. - NHS Choices

Sessions with a trained psychotherapist offer an environment in which you can express your feelings and gain a deeper insight into your issues. - UK Council for Psychotherapy

Therapy provides a safe and confidential space for you to talk to a trained professional about your issues and concerns. Your therapist will help you explore your thoughts, feelings and behaviours so you can develop a better understanding of yourself and of others - British Association for Counselling and Psychotherapy